[ 00 ] LEGAL
Privacy Policy
Last updated July 2026
Introduction
Fenix Innovation Group (“Fenix”, “we”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, store, and disclose personal information when you visit our website or engage our services, in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information we collect
We collect personal information you provide directly, such as your name, email address, company, and any details included in your enquiry when you contact us. We may also collect technical information automatically, including your IP address, browser type, and the pages you visit, through cookies and similar technologies.
How we use your information
We use your information to respond to enquiries, provide and improve our services, communicate with you about your programs, and meet our legal and regulatory obligations. We do not sell your personal information.
Disclosure
We may share your information with trusted service providers who support our operations, such as IT and hosting providers, and where required by law or to protect our legal rights. Where we support international programs, your information may be shared with partners involved in your engagement, subject to appropriate safeguards.
International transfers
Because we support clients and programs globally, your information may be stored or processed outside Australia. Where this happens, we take reasonable steps to ensure it is handled consistently with this policy and applicable law, including the GDPR where relevant.
Data security
We take reasonable technical and organisational measures to protect personal information from misuse, loss, and unauthorised access, modification, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies and similar technologies to operate effectively and to understand how the site is used. You can control cookies through your browser settings, though disabling them may affect how the site functions.
Data retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law or our regulatory obligations.
Your rights
You may request access to, or correction of, the personal information we hold about you. Depending on your location, you may have additional rights, including to erasure or to object to certain processing. To exercise these rights, contact us using the details below.
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page, with the effective date shown above.
Contact us
If you have questions about this policy or how we handle your information, contact us at info@fenixinnovationgroup.com.